What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Fair
- Helps Innovate
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Vendor Support
Ease of Customization
Google Meet Reviews
Joseph N.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Aug 2020
Very easy to use and a solid part of the GSuite
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The product itself isn't all that unique, but it integrates well with the rest of all the Google apps, so it's user friendly and easy to implement.
What is your favorite aspect of this product?
Ease of use, convenience.
What do you dislike most about this product?
At the business level, there is no call recording feature. Zoom includes this for free.
What recommendations would you give to someone considering this product?
If you're familiiar with Google's products and find them easy to use, Meet is a good addition to use.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Transparent
Cons
- Commodity Features
Lynn M.
- Role: C-Level
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted Aug 2020
It's pricey but does provide the best services.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Better quality and better security
What is your favorite aspect of this product?
How we don't have to worry as much about being hacked. Google security is the best.
What do you dislike most about this product?
The cost they said was getting to much for them. That's all I know.
What recommendations would you give to someone considering this product?
Will have peace of mind knowing your information is safe with Google.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Linda C.
- Role: Student Academic
- Industry: Education
- Involvement: Initial Implementation
Submitted Aug 2020
Google Meets Meets my Classroom!
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It is so much safer than some products that have become very popular during this pandemic. I do not need to worry about random people getting into my meetings or sharing content that is not appropriate. I think Google is perfect to use along with the rest of the suite products to really make life easier.
What is your favorite aspect of this product?
I love the ability to not have to worry about connecting reliably with my students.
What do you dislike most about this product?
I have not experienced anything that I dislike so far.
What recommendations would you give to someone considering this product?
Take some time to do a Google education training course.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity