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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Dishank S.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Google meet - the most reliable meeting software

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

The security which Google meet provides is not comparable with any other software...also the features for facilitator are pretty impressive.

What is your favorite aspect of this product?

My personal favourite aspect is the integrity of this product...the white board features & screen sharing features are really helpful to save the time and get efficient discussion virtually.

What do you dislike most about this product?

The only thing I don't like is that it has some issues with mics... sometimes facilitator are not audible & it requires higher speed of internet...also the data consumption speed of this product is at higher side.

What recommendations would you give to someone considering this product?

It is definitely a good product to consider...as it provides you flexiblilty of online meetings rather then attending at offline..which makes it more time efficient.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Devesh p.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Simple and effective communication medium !

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

I find in my usage that is has excellent call and video quality between conference calling and with very less drops in between conversation. I use it for monitoring and holding up meeting with my team related to office projects and it works great. It also has chat feature that enables us to share information directly through chat so no need to use another chat room.

What is your favorite aspect of this product?

I really like how easy to setup it is with some clicks and we can invite any person all over world through link. User can easily join by just clicking the link and it provides screen share and excellent control over the room so that there is no problem while managing meetings.

What do you dislike most about this product?

I don't have dislikes about the product but as a suggestion I would like to see screen control feature without using any other app or extension.

What recommendations would you give to someone considering this product?

I would say that it works best with Google remote dekstop for controlling screen .

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Effective Service
  • Caring

Emma j.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Google Meet Across All Departments

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

No download required and the quality is still assured.

What is your favorite aspect of this product?

Breakout rooms feature.

What do you dislike most about this product?

On the free version,breakout room feature is not available.

What recommendations would you give to someone considering this product?

Conduct emergency meetings within a few steps on the reliable Google meet.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Most Popular Google Meet Comparisons

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