What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
Up
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Trustworthy
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Kenil V.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2021
Fabulous tool for Business meetings
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The following features of Google Meet that differentiates from other similar product are: - Integrated with google calendar. - Integration with JamBoard application.
What is your favorite aspect of this product?
The followith things that are awesome in Google Meet are: - Sharing screen feature. - Recording screen anytime in between meetings. - Syncs with calendar and easy to manage work task.
What do you dislike most about this product?
The following things that I don't like in Google Meet are: - They charge additional cost for recording feature. - Changing background in video is not possible.
What recommendations would you give to someone considering this product?
I recommended you to use Google Meet for all your business meetings and as well as for your personal work too. It is very easy to use and very useful to manage work from anywhere in the world. They provide very good quality video and audio during meetings and very good tool for keep up to date your business via interaction with your employees.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Kohei S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
To organize meetings quickly and efficiently
Likeliness to Recommend
What differentiates Google Meet from other similar products?
A big advantage in terms of accessibility on Google Meet is the live caption feature. There is also a tab sharing feature which is great for media sharing, with very little lag when used to stream a short video as a group.
What is your favorite aspect of this product?
The best feature of Google Meet is perhaps its deep integration with other Google applications. Whenever you create a meeting in Google Calendar, you will get a Meet link that they can click to instantly join a call. And when you're in the middle of a call, you can search for files from Google Drive and Apps and share them in chat, without interrupting the call. You can even initiate a call directly from your Gmail inbox.
What do you dislike most about this product?
Subtitles work quite well in English, although they cannot detect when other languages are being spoken on a call.
What recommendations would you give to someone considering this product?
Meet with its great features can become the best way to talk to your team
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable
Bruno S.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Mar 2021
Business growth option.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Regarding the difference between Google Meet and Zoom is that Zoom allows you to create a session for schools, however it allows you to have up to 250 people connected at the same time, on the contrary Google Meets is a little more limited in those senses.
What is your favorite aspect of this product?
In my opinion, what I like the most about Google Meet is that it is integrated into the google account and Outlook which makes it easier to use and faster.
What do you dislike most about this product?
In my opinion I say that I do not like this software that it is necessary to have a fast internet connection to be able to implement it since its system load and quality is good.
What recommendations would you give to someone considering this product?
In particular, I recommend when using this software to have an excellent internet connection and a computer with good features to avoid audio and video freezes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
