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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Shubham S.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Best Online Collaboration Platform!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Audio and Video quality along with real time chat indeed makes google meet stands out as a winner compared to the competitors and makes it an ideal online work collaboration platform!

What is your favorite aspect of this product?

Scheduling meetings directly from the google calendar, Instant meeting invitation, Background changing capabilities, screen sharing and hand raising are few of many excellent features of Google Meet.

What do you dislike most about this product?

Headset connectivity can be tricky and creates occasional audio issues. Multiple times meeting rejoining is required to fix this. Limited number of participants is another area which needs improvement.

What recommendations would you give to someone considering this product?

Indeed the best and super easy to use platform for online collaboration through instant video calls and meetings and endless important features. Must have for every organization as well as for personal use.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Ishitva S.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

EASY TO IMPLEMENT AND USE

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Its ease of Use and implementation and the provided documentation help integrate it easily and services offered by google itself.

What is your favorite aspect of this product?

I am generating instant meeting links and scheduling can be done manually or technically through the console.

What do you dislike most about this product?

File sharing during calls directly through Drive is not possible which should be there, in teams it is possible.

What recommendations would you give to someone considering this product?

it's easy to use, cheap, and sufficient on a small scale.

Pros

  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity

Cons

  • Less Efficient Service
  • Vendor Friendly Policies

Alison G.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Very easy to use, customer service was great

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

I think Google Meet is similar to others but i would definitely choose this over them

What is your favorite aspect of this product?

I like everything, and the customer service is great

What do you dislike most about this product?

The system doesnt really have anything to dislike

What recommendations would you give to someone considering this product?

Have a play around and you will be able to operate it in no time. Really easy and great customer service if you need it

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Efficient Service

Most Popular Google Meet Comparisons

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