What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Meet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Meet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Ease of Customization
Google Meet Reviews
Shubham S.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2024
Best Online Collaboration Platform!
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Audio and Video quality along with real time chat indeed makes google meet stands out as a winner compared to the competitors and makes it an ideal online work collaboration platform!
What is your favorite aspect of this product?
Scheduling meetings directly from the google calendar, Instant meeting invitation, Background changing capabilities, screen sharing and hand raising are few of many excellent features of Google Meet.
What do you dislike most about this product?
Headset connectivity can be tricky and creates occasional audio issues. Multiple times meeting rejoining is required to fix this. Limited number of participants is another area which needs improvement.
What recommendations would you give to someone considering this product?
Indeed the best and super easy to use platform for online collaboration through instant video calls and meetings and endless important features. Must have for every organization as well as for personal use.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Ishitva S.
- Role: Information Technology
- Industry: Utilities
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
EASY TO IMPLEMENT AND USE
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Its ease of Use and implementation and the provided documentation help integrate it easily and services offered by google itself.
What is your favorite aspect of this product?
I am generating instant meeting links and scheduling can be done manually or technically through the console.
What do you dislike most about this product?
File sharing during calls directly through Drive is not possible which should be there, in teams it is possible.
What recommendations would you give to someone considering this product?
it's easy to use, cheap, and sufficient on a small scale.
Pros
- Acts with Integrity
- Helps Innovate
- Continually Improving Product
- Enables Productivity
Cons
- Less Efficient Service
- Vendor Friendly Policies
Alison G.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2024
Very easy to use, customer service was great
Likeliness to Recommend
What differentiates Google Meet from other similar products?
I think Google Meet is similar to others but i would definitely choose this over them
What is your favorite aspect of this product?
I like everything, and the customer service is great
What do you dislike most about this product?
The system doesnt really have anything to dislike
What recommendations would you give to someone considering this product?
Have a play around and you will be able to operate it in no time. Really easy and great customer service if you need it
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Efficient Service