What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
Up
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Trustworthy
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Rishi G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2021
Free web based alternative conferencing platform
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google meet is free and works well on the browser. There is no need to download any extra software. Also, it doesn't disconnects the call at 30 mins like the free version of Zoom does.
What is your favorite aspect of this product?
Given that it is a comparatively new platform, it has all the important features as most of the leading web conferencing platforms.
What do you dislike most about this product?
Sometimes there's a bug when connected to bluetooth earphones on firefox. Audio doesn't come in the earphones even though the settings are changed.
What recommendations would you give to someone considering this product?
It is a great alternative to zoom. It's free and can add 100 people on a single call. It's good for office and educational purposes.
Pros
- Effective Service
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Vendor Friendly Policies
- Under Delivered
- Less Friendly Negotiation
Deepanshu C.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Feb 2021
Google meetings
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google meet is different from other apps out there. it does not need any installations. It is already available with the Gmail App and also you can use it via a browser. This not only takes no space but also there are fewer worries about security.
What is your favorite aspect of this product?
My favourite aspect of this software is the service it provides. Also you this is one of the easiest and quickest way to host a meeting. You can add up to 100 participants for free.
What do you dislike most about this product?
There is nothing to dislike about this software.
What recommendations would you give to someone considering this product?
Yes, I would definitely recommend this to anyone considering this product. It is one of its kind.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Elois A.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2021
SECURE CLOUD STORAGE.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet differs from other products because it offers the possibility that many users can edit the same files at the same time as online collaboration, the service of this tool allows me to eliminate the worry of modifying a file irrevocably since it also stores old versions of documents, it is a wonder to organize documents, files, images, videos and much more in a simple and secure way.
What is your favorite aspect of this product?
My favorite aspect of Google Meet is that it is perfect for me since I daily need to create, organize and archive my work documents, it is even helpful to create online forms to collect data from others, these documents are stored online from safe way so that I can access them at any time from anywhere, it is advantageous and helps me to collaborate and work productively with my colleagues by inviting them to view my documents and make modifications together and simultaneously.
What do you dislike most about this product?
Google Meet is a system that offers me multiple benefits when saving my documents and work files, being very useful and helpful for me, a totally collaborative platform that saves my time, I have used this program for a long time and even At the moment I have no discontent, it works very well for me adapting to my needs, until now it has not presented me with any type of errors or inconveniences.
What recommendations would you give to someone considering this product?
I recommend Google Meet to anyone who wants to keep their documents and attachments in a safe place, with a large number of advantageous features and options, a totally free tool that gets the most out of it, best of all, it is It can be used from anywhere and from any device, with not tedious configurations, it is very easy to adapt and it provides a complete service to have a unique experience.
Pros
- Saves Time
- Fair
- Helps Innovate
- Continually Improving Product
