What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Meet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
Up
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Trustworthy
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Austin L.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jan 2021
Fantastic product
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It is very effective product in ensuring there is face-to-face communication.
What is your favorite aspect of this product?
You can send text messages and conduct online video meeting with this tool.
What do you dislike most about this product?
I don't dislike anything to do with this product.
What recommendations would you give to someone considering this product?
I highly recommend this great platform in any comapny for effective and reliable online communication.
Pros
- Continually Improving Product
- Effective Service
- Caring
- Saves Time
Trevor H.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2021
Meet works in a very agile and simple way
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Add captions: A handy feature of Meet is that you can add captions to the meeting. The conversation will appear in writing on the screen to make it easier to follow the conversation. Activating subtitles in Meet is relatively easy, you just have to click on the “Subtitles” icon at the bottom of the window.
What is your favorite aspect of this product?
1. Make video calls for large groups 2. Show content or presentations. This feature is very important for corporate teams or for video calls with clients. I can share (full screen or in a window) various documents: presentations, spreadsheets, etc. 3. Record video calls. All recordings allow viewing of the person speaking and the content. They are saved in the recordings folder of the video call organizer.
What do you dislike most about this product?
Meet works in a practical, simple and uncomplicated way.
What recommendations would you give to someone considering this product?
With Google Meet you can see all the details and attachments of a meeting. If you click on the name of the meeting you will be able to see its link, access number and all the necessary information (agenda, files, participants, etc.). This is very useful for advising other people how to connect and join the video call.
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Abdul M.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Jan 2021
Excellent tool
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It is very reliable and can work from any browser.
What is your favorite aspect of this product?
It gives the user options of sending text or using the video call for effective communication.
What do you dislike most about this product?
I have not disliked anything from this great platform it is always perfect.
What recommendations would you give to someone considering this product?
I recommend this great tool to any business enterprise for effective and reliable communication.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Caring
