What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
Up
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 92%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Daryl T.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2020
Virtuous and very beneficial tool
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It has numerous advantages since it is powered by all Google tools and applications. It has great speed, stability, powerful servers, and can run on almost any platform. It allows multiple and free videoconferences with up to twelve users at the same time. In addition, you can work collaboratively with Google Docs, you can share your screen, files and notes, and also chat simultaneously.
What is your favorite aspect of this product?
Overall, it is a powerful tool that provides good quality video calls. It is perfectly coupled with YouTube, so you can share the sessions with those who were not present. It gives you the option to "Share screen" with which you will facilitate your exposure.
What do you dislike most about this product?
Unless you upload it to YouTube, you don't have a direct option to save the video conference.
What recommendations would you give to someone considering this product?
I am currently using this tool with my work team remotely thanks to this software. My team and I use the services of this software to comply with our schedule of activities and to be able to exchange relevant information about our duties.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
joan M.
- Role: Human Resources
- Industry: Insurance
- Involvement: End User of Application
Submitted Jun 2020
Successful Communication Approach
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Hangouts is a tool that Google issues for free, and this makes us have high trust in it. Furthermore, there is all forms of communications supported by this application, and hence, suitable for all business purposes. Again, the tool is accessible using all forms of devices.
What is your favorite aspect of this product?
Google Hangouts increases the way we converse or communicate with our customers and even friends. Again, no single dollar required for this application. The tool has the ideal of giving us chat support and even web conferencing. Lastly, the vendor keeps us always informed and up-to-date.
What do you dislike most about this product?
However, i still question the resolution from this application. Possibly for a successful web conferencing, there needs perfect visuals and the developer has some more things to do to make this function.
What recommendations would you give to someone considering this product?
Google Hangouts is a program for all of the users. There is so much to grasp from this application, more so on communications. The reliability and the affordability of this application is simple and easy for all.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Wiliam K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2020
Great meeting app for communication
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Hangouts Meet offers exceptional audio quality, ease of connectivity and flexibility for meetings across teams.
What is your favorite aspect of this product?
Easy to create conferences for teams to join. It is easy to use. Meet allows users to integrate meetings with other teams using Skype for Business, and other video meeting systems based on the SIP and H.323 standards. It has a simple UX. The screen sharing works great with no lag so it allows easy sharing of video presentations. Easy to synchronize all my Gmail contacts and quickly communicate on a daily basis to keep the momentum of perfect communication.
What do you dislike most about this product?
It is a great app and has everything i need for a video conference tool.I do not dislike anything about the software.
What recommendations would you give to someone considering this product?
I recommend this software for organizations during this pandemic as it is easy to use ,cost effective and makes communication clear and flawless.
Pros
- Unique Features
- Efficient Service
- Fair
- Client's Interest First
