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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Jonathan H.

  • Role: Operations
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

easy to use, integrates well with existing tools

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

jives well with Google suite, cheaper than Zoom

What is your favorite aspect of this product?

easy to access from any device or app

What do you dislike most about this product?

sometimes clarity is worse than Zoom

What recommendations would you give to someone considering this product?

use it and integrate into communication norms

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Ravindra G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

User friendly meeting app .

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It's easy to use , very useful meeting app

What is your favorite aspect of this product?

It's very easy to use and provide high-quality video calling .

What recommendations would you give to someone considering this product?

You can meet others and call with high quality video call and meet and complete your meeting in very low network.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Caring

Diego F.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Great real time meeting tool

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

I have used in the past MS Teams and for sure Google meet it is the best! It is fast and efficient. It identifies the network status and allows multiple adjustments to be made to improve audio and video. The host controls are great and you can add multiple activities like polls, Q&A and transcripts. The annotations when you share your screen it is perfect to highlight topics.

What is your favorite aspect of this product?

Screen share annotations, transcripts, the effects section and the host controls.

What do you dislike most about this product?

Google meet doesn't have a native capability to allow remote control of a laptop and you can't share files in in-call messages and even work in a i.e google drive file with a collaborative mode.

What recommendations would you give to someone considering this product?

The perfect solution for your company real time meetings: easy to use, easy to setup and easy to find the right settings. The performance is amazing, specially when you are sharing and i.e with video. Google meet have the perfect and balanced features to use in your business.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Most Popular Google Meet Comparisons

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