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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Shams A.

  • Role: C-Level
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Great features, optimised for everyone.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It has the meeting link, which can be the same for recurring meetings and no need to change the links for very meet. + It can easily integrate with Google Calendar and send email invites. Tags can be done and offline meets can be scheduled easily.

What is your favorite aspect of this product?

Integration with Google Calendar, easy chat feature and optimise screen sharing capabilities

What do you dislike most about this product?

Recording option could have been improved.

What recommendations would you give to someone considering this product?

It's a great option, I'd suggest to consider this.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohd S.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Solid platform with room for feature expansion.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Seamless integration with Google Workspace apps such as Gmail, Calendar, and Drive, making it easy to schedule meetings, share files, and collaborate within the Google ecosystem.

What is your favorite aspect of this product?

My favorite aspect of Google Meet is that It enhances productivity by keeping everything within one ecosystem, reducing the need to switch between different platforms or applications.

What do you dislike most about this product?

One aspect that could be improved in Google Meet is the availability of certain advanced features, such as breakout rooms and more interactive engagement tools like integrated polls or whiteboards.

What recommendations would you give to someone considering this product?

I would recommend then to take advantage of the free version or trial period to evaluate the user interface, ease of joining and hosting meetings, and overall user experience across different devices and operating systems.

Pros

  • Helps Innovate
  • Enables Productivity
  • Fair
  • Transparent

RIDDHI S.

  • Role: Industry Specific Role
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

User friendly software

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Its is very user friendly and helpful . I dont use it every day but when I use it it is really great experience using all features and functions.

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

User friendly

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Effective Service

Most Popular Google Meet Comparisons

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