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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Emma J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

My analysis on Google meet

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Its smooth connection with other Google products is a game-changer - I can easily share Docs, slides, or even my screen without breaking any troublesome. And since it's from Google, you can trust it.

What is your favorite aspect of this product?

It's super user-friendly amd easy to use. Even my friends who are not so tech person can join a meeting without any sufferings.

What do you dislike most about this product?

It is great for basic video conference, it has all basic staff. But it'll be so great if it had some additional tools.

What recommendations would you give to someone considering this product?

If you're looking for a easy, clean and user-friendly video conferencing solution, give Google Meet a chance. It's free, easy to use, and connects smoothly with other Google products.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ravi R.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Fantastic Easy to Implement product

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The fact that you do not have to train your employees on google meet and its very easy to schedule a meeting and you do not need any additional software installation.

What is your favorite aspect of this product?

Quick meets is one product where we can connect instantly with your peers without wasting your valuable time for scheduling.

What do you dislike most about this product?

Sharing attachments is a pain however, we use screenshare to show the data and other google products to share it for now.

What recommendations would you give to someone considering this product?

Please go for it as this comes with google suite which covers your email need, calenders, meet, spreadsheets and more. Its a all in one package.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Riley S.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Easy to use! Makes communication easier than ever

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet and Zoom are very similar, however Google Meet is a bit more user-friendly, making it the perfect option for those looking for something that will get the job done without the headache of figuring out a new software

What is your favorite aspect of this product?

It makes communication with my team (who are spread all over the world) a piece of cake (and at no cost)

What do you dislike most about this product?

I have never run into an issue with Google Meet

What recommendations would you give to someone considering this product?

If you're considering Google Meet, I highly suggest giving it a chance before trying others. I think you will find the ease of use worth it. It is important to note that if you are a part of a larger organization, Zoom may be a better option. Day-to-day meetings, though are easier than ever with Google Meet

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Google Meet Comparisons

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