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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Mansi A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Easy to use and user friendly.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

I must say that this application is user friendly.

What is your favorite aspect of this product?

One can raise hand in order to raise any question/concern amid a meeting.

What do you dislike most about this product?

There is no such thing that I dislike, my experience has been good so far.

What recommendations would you give to someone considering this product?

No recommendations as of now.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Effective Service

Anshul S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

User-Friendly Interface, Excellent Features, Sligh

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

Google Meet differentiates itself from other similar products with its seamless integration with Google Workspace, ease of use, high-quality video and audio, strong security features, and the ability to support large meetings of up to 250 participants. Its real-time captioning, low bandwidth usage, and accessibility across various devices also set it apart from competitors.

What is your favorite aspect of this product?

My favorite aspect of Google Meet is its seamless integration with Google Workspace. This integration allows for effortless scheduling, document sharing, and collaboration within the familiar Google ecosystem, enhancing productivity and ease of use.

What do you dislike most about this product?

What I dislike most about Google Meet is its occasional connectivity issues, especially in areas with poor internet connections. These issues can disrupt meetings and reduce the overall user experience, particularly during important discussions or presentations.

What recommendations would you give to someone considering this product?

I recommend ensuring a stable internet connection for optimal performance and exploring all Google Workspace features to fully leverage Google Meet's integration capabilities. Additionally, consider the subscription costs and compare them with other solutions to ensure it fits your budget and needs.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Client Friendly Policies

Cons

  • Leverages Incumbent Status

Sakshi K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

The Best Meeting Experience offered

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet stands out with its seamless integration with Google Workspace, reliable performance, easy accessibility across devices, and robust security features, ensuring productive and secure virtual meetings.

What is your favorite aspect of this product?

My favorite aspect of Google Meeting is its seamless integration with other Google Workspace tools, streamlining collaboration and enhancing productivity effortlessly.

What do you dislike most about this product?

I find the lack of intuitive controls and occasional connectivity issues frustrating. Simplified interface and improved stability would enhance my experience significantly.

What recommendations would you give to someone considering this product?

This should be your best purchase so far!

Pros

  • Inspires Innovation
  • Respectful
  • Includes Product Enhancements
  • Helps Innovate

Most Popular Google Meet Comparisons

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