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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Harshil G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Great product

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Its a great solution with good quality video and audio

What is your favorite aspect of this product?

Its minimalism

What do you dislike most about this product?

It doesn't have noise suppression unlike it's other competitors

What recommendations would you give to someone considering this product?

Its a great product for long video conferences

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Santosh M.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Great offering but can be improved further

Likeliness to Recommend

8 /10

What is your favorite aspect of this product?

Ease of use of the software

What do you dislike most about this product?

Sometimes it is not so good

What recommendations would you give to someone considering this product?

It is free and cheap even for basic

Pros

  • Respectful
  • Client Friendly Policies
  • Includes Product Enhancements
  • Friendly Negotiation

Francisco Javier S.

  • Role: Sales Marketing
  • Industry: Chemicals
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Good FREE solution. Poor for intensive use.

Likeliness to Recommend

5 /10

What differentiates Google Meet from other similar products?

It's free and eveyone knows/uses Google

What is your favorite aspect of this product?

It's free and no software must installed

What do you dislike most about this product?

Frustrating screen sharing.

What recommendations would you give to someone considering this product?

Need a free video program wchic anyone can use? Go for it. If you need it fo intensive use, this is not the best option in terms of performace.

Pros

  • Security Protects
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Less Efficient Service
  • Inhibits Innovation
  • Less Performance Enhancing

Most Popular Google Meet Comparisons

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