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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Syverine B.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Increasing Meeting Efficiency

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet works smoothly with other Google apps like Gmail, Calendar, and Docs. This makes it easy to schedule, join, and share information in meetings, especially if you already use Google’s tools.

What is your favorite aspect of this product?

My favorite aspect is that, I can join a Meet session by clicking a link in an email, calendar invite, or in Gmail. I don’t need to install extra software on most devices, so it’s easy for me to use.

What do you dislike most about this product?

The free version has very limited features as compared to paid version.

What recommendations would you give to someone considering this product?

I recommend it to everyone out there.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Agnoor G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Meeting Platform

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

1) Stable , reliable video call and conferencing platform. 2) Perfectly integrable with whole google ecosystem , easy to login , access , meeting invites, Calender all are just hassle free and easy to use and access. 3) Can be join by code or link , whiteboard and chat process is good.

What is your favorite aspect of this product?

Instant access and usage without any issues in performance.

What do you dislike most about this product?

1. Very much competitve market with same features but there is no difference in platform we can see. 2. Proper Bandwidth is required for any conferencing.

What recommendations would you give to someone considering this product?

Good and sorted conferencing products.

Pros

  • Includes Product Enhancements
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Tharusan S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Meetings made easy

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Very fast meeting connection and reliable connection during service

What is your favorite aspect of this product?

Implementation with other google products is very easy

What do you dislike most about this product?

Can't find any dislikes

What recommendations would you give to someone considering this product?

Good for all businesses that work hybrid or remote, especially bigger ones

Pros

  • Efficient Service
  • Effective Service
  • Inspires Innovation
  • Caring

Most Popular Google Meet Comparisons

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