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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Shakur M.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Meeting or Teaching anything is possible.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google meet is best known for it's easy to use and zero setup process. I feel it's the best meeting tool out there.

What is your favorite aspect of this product?

As a google product, it's reliable and simple. Everyone can start using it from hour 1. So, that's a great app with lot's of unbelievable features.

What do you dislike most about this product?

For free users, they should not give time limit. They can limit the features if they want. But time is a big factor for meeting.

What recommendations would you give to someone considering this product?

Anyone considering this product can start from today. They can enjoy al the benefits come through it and they will be happy using it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Christopher O.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Great Product if you need it, but Zoom is better

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

The integrated nature of this product with the google suite makes it great

What is your favorite aspect of this product?

I love that it works well with the rest of the g-suite

What do you dislike most about this product?

If you don't have a google account it can be difficult to use it especially on your first time. I wish it integrated better outside of the g-suite

What recommendations would you give to someone considering this product?

This is a great stop gap and it has a lot of functionality, but make sure everyone in your organization uses this or zoom or another product and doesn't swap between all of them

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Effective Service

Varun U.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Hassle free meeting with Google Meet

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google meet is easy to use and provides easy and clear user interface. Also it provides greater security which enhances the confidence of users. And best thing is it can handle larger size of meetings as compared to other softwares.

What is your favorite aspect of this product?

The favourite aspect according to me is its handling capabilities which can handle 250 users in single meeting. Also it is easy to use and provides more security to users.

What do you dislike most about this product?

Zoom provides more extra features as compared to Google meet which I dislike

What recommendations would you give to someone considering this product?

I would recommend users or business who want to handle more users easily can opt for this. Also it is easy to use and provides more security to users.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Most Popular Google Meet Comparisons

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