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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Ranjan S.

  • Role: Consultant
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

go to application for connecting

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet stands out with its seamless integration with Google Workspace, strong focus on security and privacy, and scalability for large meetings of up to 250 participants.

What is your favorite aspect of this product?

I appreciate Google Meet's simplicity and reliability. Its user-friendly interface and seamless integration with other Google Workspace apps make it easy to use for collaboration and communication.

What do you dislike most about this product?

One downside of Google Meet is that some advanced features, such as breakout rooms and interactive polls, are only available with a Google Workspace subscription, limiting access for users who rely solely on the free version.

What recommendations would you give to someone considering this product?

If you're considering Google Meet, I'd recommend evaluating your organization's needs and considering how well Google Meet integrates with your existing workflow. If you already use Google Workspace, it's a natural choice due to its seamless integration. Additionally, consider your meeting size requirements and whether the features available in the free version meet your needs, or if you might benefit from the additional features offered in the paid version. Finally, take advantage of the trial period to test the platform and see if it aligns with your expectations and requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Respectful

Cons

  • Less Generous
  • Commodity Features
  • Wastes Time

Ayanfe M.

  • Role: Finance
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Good in video conferencing

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet distinguishes itself from other similar products through its seamless integration with G Suite, advanced AI features for noise cancellation and real-time captioning, and reliable performance, particularly for large-scale meetings.

What is your favorite aspect of this product?

My notable aspect of Google Meet is its seamless integration with other Google services, making it convenient and efficient for users already utilizing the G Suite ecosystem.

What do you dislike most about this product?

I don't have personal dislikes, but some users may find the lack of certain advanced features compared to competitors, such as virtual backgrounds or interactive whiteboards, to be a drawback.

What recommendations would you give to someone considering this product?

For those considering Google Meet, I recommend leveraging its seamless integration with G Suite, familiarizing yourself with its user-friendly interface and collaboration tools, and exploring its advanced features such as real-time captioning and noise cancellation to enhance your remote meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tanjia A.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Amazing to use

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

With its simple and intuitive interface, it allows users to easily join or start a meeting from their desktop or mobile device. Additionally, it offers features such as screen sharing.

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

virtual backgrounds, and real-time captions to enhance the overall meeting experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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