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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Nicole L.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

A perfect compliment to Google Suite users!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google meet integrates seamlessly with Google products. It provides an easy way to launch meetings from any Google application through calendar sidebar, it creates a unique meeting link when creating a calendar invite and seamlessly records the meeting, poll results back to Google documents. Using the Google full suite of products makes work highly productive.

What is your favorite aspect of this product?

The ease of usability of the product, the backgrounds and filters makes the meeting fun and the non-verbal options (emojis, chat, raise hand).

What do you dislike most about this product?

I do not like how the chat disappears as soon as the meeting is over. And the additional features such as polls, etc are not easy for participants to find.

What recommendations would you give to someone considering this product?

If you are using Google products such as Sheets, Docs, Calendar, Drive - then the move to Google meet makes the most sense. It is a fully featured product that will meet 99% of all needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Favio A. G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Meet has become a household name in video confrnc

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

User-Friendly. Free Basic Version. High-Quality Audio & Video. Seamless Integration. Security Features.

What is your favorite aspect of this product?

Enjoy clear and crisp communication, making remote meetings and catch-ups feel more natural.

What do you dislike most about this product?

Compared to some competitors, Google Meet might lack some advanced features like breakout rooms or advanced polling functionalities.

What recommendations would you give to someone considering this product?

Google Meet is a strong contender for anyone looking for a user-friendly and reliable video conferencing solution. The free tier is a great option for casual users and small teams, while the paid plans offer features that cater to larger businesses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Prasad M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use. Link sharing is best

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Instant link of meet to be shared.

What is your favorite aspect of this product?

Start a meet instantly with minimal clicks

What do you dislike most about this product?

Battery inefficient

What recommendations would you give to someone considering this product?

Improve on using less battery of product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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