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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Yogendra S.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Fantastic Meeting Platform, Intuitive & Cheap

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

The first and foremost reason is that its easy-to-use, nobody needs to get training to conduct meeting on this platforms. Besides that the integration with other Google Workspace products is far easier.

What is your favorite aspect of this product?

The best part is that I don't need to download any app, as its an web-based platform, user-friendly and works smoothly even in times of low internet connectivity.

What do you dislike most about this product?

It lacks in few latest functionalities like; group discussions, advanced polling and whiteboarding tools, and more robust meeting host controls.

What recommendations would you give to someone considering this product?

Anyone looking for easy to use meeting platform without any hands on experience, that is popular and no need for introduction go for it. Also, its free plan for upto 100 participants is a bonus for small scale organization's.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Efficient Service

Cons

  • Vendor's Interest First
  • Under Delivered

Shivam A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Best tool for team meetings and webinars

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The main differentiator for Google meet is it's integration with other Google softwares such as google calendar, gmail and more. We are able to manage all meetings seamlessly, ensuring team collaboration of highest level.

What is your favorite aspect of this product?

My favorite aspect of the product is that I can schedule meetings easily and I will receive a reminder via Google calendar and Gmail. Also, I can easily integrate the product with WhatsApp to send automated reminders for meetings and webinars. Besides this, the integration capabilities it offers with other google products is what makes it totally unique

What do you dislike most about this product?

Nothing much to dislike except for the unlimited screen glitch. That can be fixed.

What recommendations would you give to someone considering this product?

Just go for it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Tarun R.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

making it easy to work together online.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

google meet works with other google products and is simple to use. it's great for people who use gmail and google calendar, and it keeps meetings safe.

What is your favorite aspect of this product?

google meet is so easy to use. google apps like calendar and gmail make it easy to join meetings and do work. live captioning and sharing your screen make talks more interesting.

What recommendations would you give to someone considering this product?

google meet is great for people who use the google app and want an easy way to make video calls. watch out for bugs and know that some services need a membership.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Most Popular Google Meet Comparisons

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