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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Raghavendra H.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Get all your meetings done quickly

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google meet helps to instantly start a meeting and automatically sync with calender using Gmail and also allow to record the meetings.

What is your favorite aspect of this product?

It has a great live auto caption feature and its whiteboard helps us draw and explain to all the participants also allow to add a custom background in our video.

What do you dislike most about this product?

If there could be an option to switch shared screens without ending the sharing, it would be great feature.

What recommendations would you give to someone considering this product?

Google meet is very quick as compared to other platforms and it does not require any software to install.

Pros

  • Efficient Service
  • Helps Innovate
  • Continually Improving Product
  • Reliable

malik m.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Feb 2024

connecting world but not end to end encrypted.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Easy to use & understand, best part of is integration with google workplace that allows you to easy scheduling,join meeting from calendar or email.

What is your favorite aspect of this product?

google meet prioritizes security, susceptibilities & integration with other google tool, some feature like live caption enhance your google video meet experience.

What do you dislike most about this product?

as of now i did not found any dislike about google meet.

What recommendations would you give to someone considering this product?

highly recommendation for those who leave far from their families, for businesses for their meeting.

Pros

  • Enables Productivity
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

sam h.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

It's free and pretty easy to use for first timers

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It's free and already integrates in widely used applications like Gmail and G Cal.

What is your favorite aspect of this product?

People can hop on without having to newly register the product or download software. Quick and easy.

What do you dislike most about this product?

It's google, so they continue to own my data.

What recommendations would you give to someone considering this product?

Start here since it's free and low risk.

Pros

  • Helps Innovate
  • Includes Product Enhancements
  • Continually Improving Product
  • Reliable

Most Popular Google Meet Comparisons

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