What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 91%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 92%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Trustworthy
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Gyan Prakash P.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Mar 2025
Google Meet: Great for Collaboration
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet stands out for its seamless integration with Google Workspace, making it easy for users to collaborate and access documents during meetings.
What is your favorite aspect of this product?
Simple, user-friendly interface and seamless integration with Google Workspace, making it easy to collaborate on documents and schedule meetings.
What do you dislike most about this product?
Google Meet is the lack of advanced features like file transfer and remote system control.
What recommendations would you give to someone considering this product?
’d recommend Google Meet for anyone already using Google Workspace, as it integrates seamlessly and is great for simple, efficient meetings.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
rishabh m.
- Role: Operations
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2025
Reliable and Easy Video Calling
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google meets seamless integration with google workspace, Intuitive dashboard with awesome customization features, Better Scalability for video conferencing is what stands it apart from it peers. If team requires more system resource or felt cluttered google meet would be there to help out. I is a very smoother alternative for quick and efficient meetings.
What is your favorite aspect of this product?
The simplicity and seamless integration with other google services is just phenomenal. Its a quite reliable and user friendly tool. Users with minimal technical knowledge can easily explore its entire potential.
What do you dislike most about this product?
It lacks current AI capabilities and integration with some of the modern tools. Some other features in engagement section are also missing i.e. Oftenly used to provide reactions.
What recommendations would you give to someone considering this product?
If you are already using google workspace it is the best choice to go with google meet as you will be surprised by its effortless collaboration. Its intuitive UI is very clear and understanding. You will definitely mesmerized by the features that meet offers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Faramade Gloria O.
- Role: Student Academic
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
The software is nice but it needs more improvement
Likeliness to Recommend
What differentiates Google Meet from other similar products?
You can access it from your Gmail app unlike other apps which you have to download to your phone and can end up taking more space on your phone. It is also very very easy and simple to use and access, the features aren't complicated or something
What is your favorite aspect of this product?
It is inbuilt with my Gmail app so you can just click on a Google Meet meeting link on your Gmail and it'd automatically direct you to the meet in app. It also consumes lesser cellular network compared to its other counterparts
What do you dislike most about this product?
You can't record meetings unlike the Zoom app.
What recommendations would you give to someone considering this product?
If they don't want to bother about accessing the proceedings of the meeting at a later date, then it is best because it is lightweight in terms of consuming phone space, more interactive and relatable features.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
