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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Afaq M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

meet at Google Meet

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google meet itself is a unique product which has no match to any of the similar products in the market.

What is your favorite aspect of this product?

1. It is user-friendly. 2. It keeps records. 3. It is transparent.

What do you dislike most about this product?

Nothing to be disliked about google meet.

What recommendations would you give to someone considering this product?

use it as free and purchase when you are highly satisfied. It won't take longer to indulge in google meet, trust me.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Saves Time

Nilesh K.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

"The outstanding meeting application."

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Accessibility and multilingual communication are facilitated by platform real-time translation and live captioing.

What is your favorite aspect of this product?

A breeze to use, access, and open essential functions. Another feature I like is that you can set up meetings to track attendees instead of having to take attendance for mandated meetings.

What do you dislike most about this product?

There's nothing to worry about.

What recommendations would you give to someone considering this product?

1. user-friendly 2. file sharing while being in the meeting is easy. 3. screen-share can be done easily.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

Cons

  • Wastes Time

Esma B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Fast and Reliable.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Very easy to set up in the first place and very reliable.

What is your favorite aspect of this product?

I like how the meet links are so simple, not taking half of page when they are being shared.

What do you dislike most about this product?

It's chat function is definitely placed in wrong area.

What recommendations would you give to someone considering this product?

I would recommend them to use this tool with Chrome to get the most out of it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Meet Comparisons

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