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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Kitenda R.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet allows Upto 300 members in the meeting at a good cost and even the free version gives more time in the meeting compared to Zoom which gives only 45 minutes

What is your favorite aspect of this product?

I like the screen sharing option that is so fast and also the integration if Gemini AI makes meeting notes easier to take

What do you dislike most about this product?

It would provide more echoes when more people are in the meeting

What recommendations would you give to someone considering this product?

I would recommend Google Meet as does not require heavy pockets like other tools that are more expensive

Pros

  • Performance Enhancing
  • Saves Time
  • Altruistic
  • Security Protects

Swati Bhardwaj S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Best mobility chat/meeting tool

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google meet integration with google suite is making it different from other tools

What is your favorite aspect of this product?

easy mobility i have it when i open up my gmail

What do you dislike most about this product?

nothing as such it is easy going tool

What recommendations would you give to someone considering this product?

stick to the free basic version till you actually feel a business version need as free have lot of functionalities

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

Mayank R.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy and Intuitive video conferencing Tool

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet has integration with Google Calendar which makes it easy to schedule meetings and it also has integration with Google Sheets, Google Docs, and other Google tools which is great for collaboration.

What is your favorite aspect of this product?

I like the simple and intuitive user interface of Google Meet which makes it the best tool for beginners. Also, the video and audio quality of calls are outstanding.

What do you dislike most about this product?

It lacks a lot of in-meeting controls and tools like whiteboards, and breakout rooms.

What recommendations would you give to someone considering this product?

I would recommend this tool for people who are looking for a beginner-friendly tool with an intuitive design.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Most Popular Google Meet Comparisons

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