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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Jeremy C.

  • Role: Consultant
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Ubiquitous - yes. Powerful - yes. Reliable - yes!

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Seamless integration with our enterprise workflow. This is a very powerful meet tool that is reasuringly robust and easy to use.

What is your favorite aspect of this product?

It is just so easy to use! So intuitive too with such a easy to navigate workflow. Much like Google's suite of products, on first inspection they can appear lightweight or lacking in features. However Google Meet is incredibly powerful, feature-rich and extremely reliable. At the click of a button this app provides encrypted, safe and secure meeting spaces without the need to laboriously enter conference joining details. You have excellent control over voice and video settings, and the quality of voice and video sessions is excellent.

What do you dislike most about this product?

I tried hard to think of something, but I honestly couldn't find anything to fault in this app. I am an end-user of this enterprise app, and as an end-user, I have no complaints whatsoever.

What recommendations would you give to someone considering this product?

As an end-user, I have no visibility of cost of licensing of this product so that is something to pay attention to. I cannot fault the experience of product use, but I cannot comment on ROI or cost-to-business for running this tool. My key recommendation would be to compare the price of this with others on the market, but if that price is favourable, go for it, you won't be disappointed. Ultimately Google is a ubiquitous brand with ubiquitous tools which are surprisingly powerful and robust. In my opinion there is no need to seek out niche players offering stand-alone solutions. Google has it all covered for you already!

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy
  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2022

Easy to use, needs a few tweaks

Likeliness to Recommend

9 /10

Pros

  • Enables Productivity
  • Caring
  • Helps Innovate
  • Continually Improving Product

Khushi G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Best Video Conferencing Tool

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet is an effective tool when compared to other similar products, it provides a better video quality, and the whole user experience is smooth and clean to work on.

What is your favorite aspect of this product?

I love the video quality it provides, and it maintains the quality even when the number of attendees are high.

What do you dislike most about this product?

Google meet improves features constantly, so, I don't find anything to dislike.

What recommendations would you give to someone considering this product?

Google meet provides the advanced features, better quality and has a quick support team, which will help to improve the business value.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Security Protects
  • Helps Innovate

Most Popular Google Meet Comparisons

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