What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Fair
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Breadth of Features
Vendor Support
Ease of Customization
Google Meet Reviews
Jodie A.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted May 2022
Useful, simple and integrates well
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Free software that integrates easily and improves productivity.
What is your favorite aspect of this product?
Always making updates to the software
What do you dislike most about this product?
Can't easily share docs through meets.
What recommendations would you give to someone considering this product?
Go for it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
- Role: Operations
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Kari P.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted May 2022
Some glitches but great overall UX
Likeliness to Recommend
What differentiates Google Meet from other similar products?
I think Google Meet has the cleanest interface and the most intuitive functionalities. I use other meet products every day with clients and I am consistently reminded of how much better the experience is on Google.
What is your favorite aspect of this product?
I love how easy it is to join a meeting and run a meeting. Screensharing (when it works) is simple and allows anyone on the call to share. There's no meeting ownership issues where you have to transfer ownership. It is just simple and makes sense. Also really clean interface.
What do you dislike most about this product?
Screensharing has many glitches. This seems to be a newer problem but it definitely puts a damper on the product. If they could work out this kink, it would make the experience that much better.
What recommendations would you give to someone considering this product?
This product isn't widely used among our clientbase. If you're an agency, I would consider what products your clients use and go with the majority because being the only ones using Google can cause some confusion.
Pros
- Performance Enhancing
- Enables Productivity
- Reliable
- Appreciates Incumbent Status
