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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Sesh Kumar S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Google meet enhances frictionless meetings :)

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

seamless integration with google workspace much more sensible to do google meetings if all employees have google business accounts calendar invitation is very helpful and timely notifications

What is your favorite aspect of this product?

noise cancellation makes meeting more efficient and fruitful easy to join meetings on the go from mobile app easy to join by external parties

What do you dislike most about this product?

In its free version, it offers limited features. not suited for people who does not have gmail or google accounts

What recommendations would you give to someone considering this product?

It is a friendly choice to do conferences, interviews or seminars with Google meeting and also the possibility to record and watch later. It is very performance oriented and best class audio and video feature.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Brian R.

  • Role: Industry Specific Role
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Google meet Review.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It is the best solution for meeting room. It is very excellent in usability and performance. It is easy to use

What is your favorite aspect of this product?

It is very easy to use. It is reliable and trustworthy.

What do you dislike most about this product?

No negative feedback at the moment.

What recommendations would you give to someone considering this product?

I would recommend others to use.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

Gregory B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Google meet for all your meetings.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

The installable app is not a necessity. Integrates with other Google apps. User-friendly. Intuitive. Good customer support.

What is your favorite aspect of this product?

It has a solid security infrastructure. Allows for screen sharing. Allows for sharing of other materials. Allow international dial-in numbers. The meetings can be recorded on Google Drive. The meetings are instant.

What do you dislike most about this product?

I have not found anything to dislike.

What recommendations would you give to someone considering this product?

As a platform to hold virtual meetings Google Meet is the number one platform. I highly recommend It.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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