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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Valerie A.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Covers my most important video calling needs.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet has the best browser presence of any video communication platform , that I have experience using. This always comes in handy, every time I have needed to invite external collaborators to join in-house meetings. In most cases, they are able to join meetings quickly ,as long as they have a meeting invite link.

What is your favorite aspect of this product?

Google Meets ability to incorporate collaborative features into its interface is a plus. My use of other Google applications like Slide and Google Drive has been a plus for me, since I have been able to share data from the aforementioned applications into my Google Meetings at will.

What do you dislike most about this product?

Google Meets currently lacks all of the bells and whistles, which is common with a lot of top-end video communications platforms. At the moment, there is no transcription feature, no virtual meeting assistant and so on. I do agree that all of the above listed limits are not necessarily deal breakers for me as regards my experience with this program, but they will add a lot of value to my video calling experiences , if available.

What recommendations would you give to someone considering this product?

It is one of the most easy to use video communication platform, that I have ever encountered. I guess this is generally true with most Google products

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Alexis Eugenio M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Easiest to use and implement than any other

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Ease of use, ease to implement, reliable.

What is your favorite aspect of this product?

Quick and instant meetings

What do you dislike most about this product?

Lack of features

What recommendations would you give to someone considering this product?

Just give it a try, it probably can cover all your needs.

Pros

  • Reliable
  • Security Protects
  • Helps Innovate
  • Performance Enhancing

Cons

  • Commodity Features

Sarwat F.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

A great way to connect virtually!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The time it takes to connect for a meet is very small. Love the screen sharing feature.

What is your favorite aspect of this product?

Joining a meet using the mobile application.

What do you dislike most about this product?

There is nothing to dislike.

What recommendations would you give to someone considering this product?

Please use it for work from home interactions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Meet Comparisons

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