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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Alejandro Jose O.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

the solution that always works for meetings

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It is very friendly and easy to understand. It is the solution that always works when others fail. Their contribution to humanity in times of pandemic was significant when they released their use.

What is your favorite aspect of this product?

The configuration of the audio devices is simple, as well as the access to the chat and the enabling of participatory functionalities. The mobile version is easy to use and intuitive.

What do you dislike most about this product?

Something they have to fix is ​​the file sharing functionality. It's a headache having to leave the meeting to be able to do it or use features like google calendar to be able to pre-arrange files. On the other hand, when a person is expelled, a new session and a new link must be created to be able to give this person access again, specifically speaking of classes or workshops.

What recommendations would you give to someone considering this product?

It is a stable and easy to configure solution, it can be integrated with other google solutions such as jamboard to have collaborative boards, which presents added values ​​for work. You can start with the free solution and if you increase the functionalities, you will really see the benefits.

Pros

  • Unique Features
  • Effective Service
  • Inspires Innovation
  • Client Friendly Policies

Sukanya S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

easy to use

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

security of data

What is your favorite aspect of this product?

can add multiple user to the call and this app is available across all the devices.

What do you dislike most about this product?

high speed internet connectivity is mandatory

What recommendations would you give to someone considering this product?

everyone doesnot have a Gmail account but without the latter, you cannot access video conferencing in google meet. some have outlook or yahoo account. they need to create gmail account just for google meet

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2022

Excellent software to facilitate meeting!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Most Popular Google Meet Comparisons

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