What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Fair
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Breadth of Features
Vendor Support
Ease of Customization
Google Meet Reviews
Temur D.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Ease of integration with all cloud services
Likeliness to Recommend
What differentiates Google Meet from other similar products?
If you're using Google services, having Google Meet will only make it easier to organize meeting from inside your Gmail account.
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
Add tools for interpreters and for transcribing
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cody M.
- Role: Finance
- Industry: Entertainment
- Involvement: Vendor Management and Renewal
Submitted Mar 2022
Not On Par With Zoom, But Free with Workspace
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet is great for organizations deeply embedded within the Google ecosystem, such as Workspace and Enterprise users. From a business standpoint, I can't really imagine using Meet unless the company uses GMail and the broader GSuite. It is not highly differentiated, it works
What is your favorite aspect of this product?
Meet is integrated very will within the GSuite and it's very simple to hop on calls at a moment's notice. Integrates well with GMail and one-click calls for users within the company. The price is great at no additional cost. Very hard to complain about a product that doesn't cost the company anything additional, if already integrated with GSuite.
What do you dislike most about this product?
Google Meet is not great for external use, as we had many cases where clients or vendors, for instance, were thrown off by the Meet call and felt odd about it. The presumption across the business world appears to be that video calls are done on Zoom. Zoom is, in my opinion, a superior product, hence the far broader adoption. Meet also generally just has lower video quality, though the audio is quite comparable to Zoom. Meeting recording is sorely underserved - doing this in Zoom is such a better benefit.
What recommendations would you give to someone considering this product?
I can't recommend that your business uses Google Meet unless already within the GSuite ecosystem. Microsoft Teams is basically just as good (though also dependent on an ecosystem), and Zoom is better across the board for any company. Zoom is much more expensive though, so cost conscious companies using Google already may find Meet more than adequate.
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Efficient Service
Laura N.
- Role: Consultant
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Mar 2022
easy to use, need to innovate more
Likeliness to Recommend
What differentiates Google Meet from other similar products?
everyone can access without so much verification
What is your favorite aspect of this product?
is rapid, and easy
What do you dislike most about this product?
does not have differentiated or smaller classrooms
What recommendations would you give to someone considering this product?
the product delivers what it offers
Pros
- Trustworthy
- Effective Service
- Saves Time
- Client Friendly Policies
Cons
- Security Frustrates
- Inhibits Innovation
- Less Reliable
