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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Charlotte Russell D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Immediate and effective communication

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

It has an email connection. Conferences are readily organized as a result of its growth. Google Meet comes completely free to utilize and really has no hard time frame. I'm extremely happy with it as a corporate communication medium.

What is your favorite aspect of this product?

I enjoy using Google Meet to keep in touch with my colleagues in real time. This software is simple to implement since I can immediately use it from Gmail system or the software installed in my mobile phone. It includes a personal messenger, video calls and conferences, as well as the option to share data between participants.

What do you dislike most about this product?

Because it cannot accommodate a high number of participants at a time, Google Meet is best suited for small or medium-sized teams. Its video quality varies; sometimes it is in excellent resolution, and other times it is completely indistinct.

What recommendations would you give to someone considering this product?

I am quite pleased using Google Meet's functionality and performance. You can clearly hear and understand the speaker's viewpoint. I will undoubtedly recommend this application to my all.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Susan L.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Online Meetings and Collaboration Made Easy

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

What makes Google Meet different is that it makes real-time meetings a possibility. In addition, you can use the software to share videos, presentations, and desktop

What is your favorite aspect of this product?

I like that Google Meet as available as an application and can as well be accessed via browser Using Google Meet is straightforward and it ensures secure communication and collaboration. I like the quality of audio and video It comes with easy controls and the UI is amazing

What do you dislike most about this product?

No problems experienced whatsoever with Google Meet.

What recommendations would you give to someone considering this product?

I recommend Google Meet for communication, collaboration, and web meetings. It is very capable thanks to it's many features

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Ashlee B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

I love google meet, best I've had in the industry

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

I love google meet because I use a lot of Google products and the integration is SEAMLESS

What is your favorite aspect of this product?

I love that this product has many features and not many restrictions!

What do you dislike most about this product?

I don't like that this product isn't marketed a lot! It should be!

What recommendations would you give to someone considering this product?

That some government sectors cannot use google meet but most industries have had great acceptance with google meet and us!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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