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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Vedant G.

  • Role: Consultant
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Overall performance is excellent, quality features

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google meet allows productive tools and integration with other services.It permits the good number of audience entrance and also a user friendly interface. This features were the main reason for me to switch on it.

What is your favorite aspect of this product?

It provides free version of google users and productive tools availability. Excellent audio video quality, security and overall performance are extremely satisfying,which is my favorite aspects.

What do you dislike most about this product?

Though it provides qualitu features but they are limited.It can also be taxing on hardware and system resources which needs to improve quickly.

What recommendations would you give to someone considering this product?

I have been using it since 2 year, I would definitely recommend it to students, business people, clients or any others.Its the above decent level product which provides everything in good manner.one could not be get offended from this and hope teams will improve it in future.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Rishabh S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Super fast and trustworthy

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Optimised user interface and highly performant. Secure and good with slow network.

What is your favorite aspect of this product?

High performant and secure. Great brand value and very good support. Easy to use as very simplified set of interaction are placed on the top. Great connectivity even in slow network

What do you dislike most about this product?

Could add feature like group call notification. Missed calls alerts. Could provide more utility features.

What recommendations would you give to someone considering this product?

Definitely use this product good for professional and personal usage. Good for large teams and small. Highly secure and optimised

Pros

  • Continually Improving Product
  • Trustworthy
  • Caring
  • Helps Innovate

Joana F.

  • Role: Industry Specific Role
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Features dont disappoint!

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Its fast, almost never fails and intuitive

What is your favorite aspect of this product?

The fact that its integrated in a Gmail account, so its really easy and fast to use to make calls

What do you dislike most about this product?

Nothing to share

What recommendations would you give to someone considering this product?

Make the best of all the free resources it has avaiable

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Most Popular Google Meet Comparisons

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