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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Samuel S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Disappoints compared to main competitors.

Likeliness to Recommend

5 /10

What differentiates Google Meet from other similar products?

Design and Google services integration.

What is your favorite aspect of this product?

The design of the product.

What do you dislike most about this product?

Frequent lag and freezing resulting in unstable meetings. Not reliable for large scale meetings. Poor cross-browser support (it looked like Meet only ever worked perfectly on Google Chrome, forcing you to use a browser you might not want to use).

What recommendations would you give to someone considering this product?

To be fair, at this moment I think the main competitors offer a more stable, usable product that is on pair in terms of features, if not better. Main reason to go with Meet is if your team is already well integrated in the Google ecosystem.

Pros

  • Includes Product Enhancements
  • Helps Innovate
  • Unique Features
  • Security Protects

Cons

  • Less Reliable
  • Slower Product Innovation
  • Less Performance Enhancing

ramiro b.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Easy program for software events

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

I think the main difference is the quality of connection stability that no other software shares

What is your favorite aspect of this product?

We hold lectures every week as an part of educational organization software, and before the lectures, we have to prepare the team and organize ourselves, and the best way to do that is by using the Google Hangout Meet app, which can provide a quick, simple, and easy way of communication between team members/event organizers. And you rely on Google Hangout Meet for more than just quick meetings; we sometimes use it as the primary platform for lectures.

What do you dislike most about this product?

so far there is nothing that displeases me so that I will not continue using it in the future

What recommendations would you give to someone considering this product?

to try the basic versions first to find out if it is what you need to later update according to the requirements of your organization

Pros

  • Continually Improving Product
  • Inspires Innovation
  • Security Protects
  • Helps Innovate

Cristina C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Excellent app for online meetings

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

One of the tools similar to Google meet is the Zoom Meetings application since both are dedicated to the management of online meetings, it allows communication through chat and messaging in real time and audio and video calls, we can also share presentations of slides and PDF files as support material in our meetings and have debates and forums on the topic being discussed.

What is your favorite aspect of this product?

One of the benefits of this application is that it allows us to manage our calendar to organize our meetings at the estimated date and time, it helps us with long-distance communication between different countries and our work team, it allows us to record conferences and share any information between users.

What do you dislike most about this product?

At the moment there are no functions that our organization dislikes since it is an easy-to-use tool, we can access it from our mobile phone and it provides us with collaboration tools for the performance of each meeting.

What recommendations would you give to someone considering this product?

We recommend the application because we can use it for free in one of its versions, it can give us a good view of the content that we are going to share, such as videos, images and documents, and we can also comfortably make calls between members of our company, colleagues and Business partners.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Most Popular Google Meet Comparisons

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