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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Rodrigo R.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Google meets is the best free solution out there

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

The free solution is really powerful. Easy to use, great integration with Google Suite. Excellent for start-up and small business.

What is your favorite aspect of this product?

I can do my daily and sprint meeting in a great platform for free.

What do you dislike most about this product?

The free version has a limitation of minutes per meeting, which is not well thought, because if you generate a new link you are able to "extend" it.

What recommendations would you give to someone considering this product?

Don't buy unless you have tested it first!

Simon R.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Room for improvement.

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

I can conveniently use Google Meet on most web browsers without having to deal with reduced access to features. While most video calling software platforms do allow users access their platforms from web browser, often times the quality of features pale greatly in contrast to what is made available on a native desktop application.

What is your favorite aspect of this product?

Google Meet is about simplicity. Navigational controls are clearly visible and features are more or less self explanatory. It took me just a couple meetings to get a full hang of what is obtainable with this program.

What do you dislike most about this product?

Google Meet just provides the basic. It does not provide automatic transcriptions, highlight reels , lighting controls etc This is my major reservation with Google Meet.

What recommendations would you give to someone considering this product?

One can have exciting and smooth video meetings on Google Meet. Just do not expect anything extra.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Alice R.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Great solution; without the need for configuration

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

The videos were properly transmitted, additional participants could be added and invited at any time all through meetings, and display presentation and desktop sharing proved effortless.

What is your favorite aspect of this product?

I like the way Google Meet is absolutely accessible and would not need installation. Yet, configuration isn't hard, especially if it improves the aesthetic experience. I originally picked it as my chosen solution due to the obvious free features

What do you dislike most about this product?

When comparing to Zoom, video lags very frequently. Also, there are not subtitles as like zoom, and it is more difficult to record. The much more important part is overall video resolution, the lack of pauses, and network dependability.

What recommendations would you give to someone considering this product?

The application's customization options are appealing to me. In addition, the video resolution is rather great. Easy to use, great customer service, a great way to gain potential clients, great functionality, and highly recommended.

Pros

  • Reliable
  • Respectful
  • Generous Negotitation
  • Helps Innovate

Most Popular Google Meet Comparisons

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