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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Mohit G.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Excellent Product

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Long meeting time with the free plan, tops up more than 45 minutes

What is your favorite aspect of this product?

Excellent consumer interface, very rarely glitches-allows for smooth online work transition

What do you dislike most about this product?

Has limited capacity of participants in comparison to the competition

What recommendations would you give to someone considering this product?

Must have software for online workshops and classes

Harper A.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Not a horrible approach; no setup required.

Likeliness to Recommend

6 /10

What differentiates Google Meet from other similar products?

The audio/video was properly transmitted, additional participants could be added and invited at any time during the meetings, and desktop display and screen sharing are straightforward.

What is your favorite aspect of this product?

I liked the way Google Meet is absolutely free and would not need to be installed. Furthermore, setup isn't tough, especially if it improves the aesthetic value. I earlier picked it as our chosen system due to the obvious free feature.

What do you dislike most about this product?

In comparison with Zoom, the video resolution hangs very often. There's absence of nice subtitles as found in Zoom, and it is more difficult to record. Its most important element is overall video resolution, the lack of pauses, and system dependability.

What recommendations would you give to someone considering this product?

The platform's customization options are attractive to me. In addition, the quality is quite good. Easy to use, great customer service, a great way to gain potential clients, great efficiency, and highly recommended.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Muzaffar S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Simple. Great. To the point. A little buggy

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google meet is extremely simple to use and the best part is that I don’t have to have an application to use it. It’s flexibility of access from any browser is what I love

What is your favorite aspect of this product?

Ease of access. Simple interface. These two aspects have been my favourite as they make it easy bf or me to deal with multiple things Definitely a great application to use for mass meetings and quality screen sharing

What do you dislike most about this product?

I don’t like that it’s buggy in certain aspects and it’s not been rectified by the firm which is a disappointment because other than that it’s a great app

What recommendations would you give to someone considering this product?

Definitely go for it if you’re just starting out with meeting apps and this will definitely get the work done with a lot more simplicity than most of the apps available out there

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Most Popular Google Meet Comparisons

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