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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Harsha T.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Super simple and reliable application to use

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Very simple and stable service with recognition

What is your favorite aspect of this product?

Simplicity and reliability. Sync and update with other Google products

What do you dislike most about this product?

Nothing, perfect for me

What recommendations would you give to someone considering this product?

I highly recommend this product for anyone else

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Helps Innovate

Jonathan H.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Refreshingly simple video conferencing

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

What differentiates Google Meet from other similar products is how refreshingly simple the interface is. It is very easy to use, on both the desktop web site and the mobile application.

What is your favorite aspect of this product?

My favourite aspect of Google Meet is the video conferencing quality. I've found it to give superior video quality to the two competitors I have tried.

What do you dislike most about this product?

To date, I have not found anything to dislike about Google Meet.

What recommendations would you give to someone considering this product?

I recommend trying Google Meet, as there is a perfectly usable free tier with a 1 hour limit. I chose Google Meet due to the superior video quality, and you can assess this for yourself by trying it out.

Pros

  • Includes Product Enhancements
  • Enables Productivity
  • Helps Innovate
  • Reliable

Cons

  • Leverages Incumbent Status

Gosia P.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Meet people through your inbox

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

Is integrated with other popular products

What is your favorite aspect of this product?

Integration and easy to use

What do you dislike most about this product?

It would be better if was fully integrated with hangouts

What recommendations would you give to someone considering this product?

Try it, basic version is for free

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Friendly Negotiation

Most Popular Google Meet Comparisons

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