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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Emelda D.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Great alternative to Zoom

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

It doesn't offer much. I used it for a short time and had to switcg back to Zoom

What is your favorite aspect of this product?

Most of my clients have easy access to Zoom and so using Google meet is somehow inconvinient for them

What do you dislike most about this product?

It works well but relies on users to have gmail accounts

What recommendations would you give to someone considering this product?

It's a great option and will meet most web connferencing features

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Ishan C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Best in market for video conferencing

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

Ease of connectivity and amazing UI

What is your favorite aspect of this product?

Can continue the call even in less bandwidth

What do you dislike most about this product?

Personal chat option is not available to communicate with particular participant

What recommendations would you give to someone considering this product?

Best in market for video conferencing

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Friendly Negotiation
  • Reliable

Anup K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

"Its very convenient to use because of its GUI."

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

The attractive Graphical User Interface and appealing features differentiates Google Meet from other similar products.

What is your favorite aspect of this product?

After using this software the remote working enhances a lot. The customer support is also nice. There are a lot of features and options available for customization as we can customize the layout, background etc.

What do you dislike most about this product?

When I use this application in my mobile and suddenly anyone's call came and when I pick up the call then the meeting stopped and the same thing is in the laptop also when by mistake we click on any new link then then it will kick out you from the meeting and then you have to rejoin the meeting.

What recommendations would you give to someone considering this product?

One of the most reliable, secure and comes with a lot of features. Free version is also available so I would strongly recommend Google meet to other users.

Pros

  • Continually Improving Product
  • Acts with Integrity
  • Performance Enhancing
  • Inspires Innovation

Most Popular Google Meet Comparisons

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