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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Vanessa Maria B.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Connect and meet happily from all over world

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet is really the ultimate way to interact with other co-workers and clients via a video chat. With screen sharing, it is also useful for presentations. This is also a helpful forum if you need to contact someone who's not available on their device and there's an accepted mobile number that enables the user for anyone to connect to a call.

What is your favorite aspect of this product?

I have experienced Google Meet, looking for the best and easy means of making a conference call with different people. Identifying the integration possibilities at google, I felt google meet is the right decision. You will see your screen, share files, slides, records and far more across your video conference.

What do you dislike most about this product?

Video sessions are checked in transit. Moreover, our collection of safety mechanisms is periodically updated to include new safety features. Its only problem I figure out is that, it can't display only a portion of the computer screen. Often the microphone might not work.

What recommendations would you give to someone considering this product?

Google Meet is a all in one meeting solution. You will see your screen, share files, slides, records and far more across your video conference.

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Continually Improving Product
  • Reliable

Pragya J.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

BEST MEET PLATFORM

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Everyone who has a Gmail account has the accessibility to google meet. Unlike other applications, you don't need to make new accounts or download specific software to join a meet.

What is your favorite aspect of this product?

You can share this as a link and you don't need to download anything specific to join a meet.

What do you dislike most about this product?

Functionalities in the personal use of the meet are very limited. You cannot change the host or add more than one admin.

What recommendations would you give to someone considering this product?

Google Meet is available with a Gmail account and can be accessed from any device. I would recommend it as the best video conferencing and meet platform out there. If your company or business man or even for personal use google meet satisfies every requirement and it's something very easy to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Iryna K.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Very good audio and video conferencing tool!

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Good quality of audio and video calls.

What is your favorite aspect of this product?

I like that it’s reliable product.

What do you dislike most about this product?

Sometimes audio or video doesn’t work well, especially if it’s bad internet connection.

What recommendations would you give to someone considering this product?

It’s a great product for a remote teams!

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Efficient Service

Most Popular Google Meet Comparisons

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