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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Subrata S.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Necessity of an application

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

google meet provides a fresh and light perspective that is really useful since not everyone is familiar with the technicalities of a product and people can simply just jump and start using this.

What is your favorite aspect of this product?

Gmeet is such light application that it needs next to no hardware and it is so optimized that t can work without any issues even on low internet connection speeds.

What do you dislike most about this product?

there is nothing to dislike about the product since i have started using it

What recommendations would you give to someone considering this product?

in these lockdown time no other application can fulfil the need of establishing communication with such ease.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Rohit P.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Google meets review

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

1 hour-long free group meetings can be conducted on Google meet.

What is your favorite aspect of this product?

Interactive Graphical User Interface.

What do you dislike most about this product?

Less market capture makes it difficult to use with every other client.

What recommendations would you give to someone considering this product?

Great tool to have in your bucket.

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Saves Time

Emily J.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Attend high-quality online video meetings

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet is perfect for communicating with other personnel through video meeting. As it enables the screen to be shared, it is also good for presentations. Furthermore, it's a useful platform if you have to access someone who isn't on their computer because there's an approved phone number that makes it possible for someone to hook up to a meeting.

What is your favorite aspect of this product?

Attend high-quality online video meetings consisting of more than 200 participants. I happened to come across with google meet, searching for the perfect and fast way to make a video conference with my coworkers. Recognizing the integration options at google, I figured that google meet would be the best choice.

What do you dislike most about this product?

Video conferences are authenticated in transit. Besides this our set of safety features are regularly revised to include additional security. The only issue that I find it can't share just a part of screen. Often microphone doesn't fit at times. The participating member inflicts charges while linking to call with the allocated phone number.

What recommendations would you give to someone considering this product?

During your video meeting, you can display your computer screen, present files, slides, documents and much more. I would love to recommend.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Most Popular Google Meet Comparisons

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