What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Fair
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Breadth of Features
Vendor Support
Ease of Customization
Google Meet Reviews
Blake R.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Jan 2022
So easy to use and reliable
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It works well with our full productivity suite and also allows us to live-stream special meets.
What is your favorite aspect of this product?
It ties in with Google calendar & contacts
What do you dislike most about this product?
The moderator side is a bit clunky
What recommendations would you give to someone considering this product?
Try it using a free gmail account and make sure it fits your needs.
Pros
- Enables Productivity
- Reliable
- Respectful
- Includes Product Enhancements
Shakeel A.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jan 2022
Good product, easy to use.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Ease of using the application and the wide of features.
What is your favorite aspect of this product?
Quality of meets video and audio.
What do you dislike most about this product?
Drag and drop feature doesn’t work the way it should.
What recommendations would you give to someone considering this product?
Fantastic product, do give it a try.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Alan T.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2022
Great product, limited CRM integration
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Very easy to use, virtually no setup or training required
What is your favorite aspect of this product?
Availability for meetings to be joined via calling in to a phone number
What do you dislike most about this product?
We have a VOIP solution for calling and Zoho Cliq as part of Zoho One. In all honesty it has been somewhat of a challenge fitting this into in terms of practical and efficient usage. Between requirements to record calls and meetings with clients and having recordings accessible from within our CRM, this has not always been such a great fit. With that said, there have been many instances where our clients appreciate having the option to have a face to face meeting or for conferencing in multiple parties where parties can join a meeting by dialing in and do not need to worry about internet speeds to be in touch.
What recommendations would you give to someone considering this product?
This is very much worth trying out and considering that if you are using Google as your email provider, it is already built in, there is no need to any type of installation - and likely no need to training either.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Continually Improving Product
Cons
- Inhibits Innovation
- Commodity Features
- Less Efficient Service
