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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Ahmad S.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Great For video & meeting and screen share

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google meet is easy to use Every thing is working great it's light and very fast great with screen sharing and whiteboard

What is your favorite aspect of this product?

I like that it's associated with my Gmail account so I can easily start or book meeting instantly The level of service is great and all the tools working great Using the mobile app also and screen share using it is super smooth and easy

What do you dislike most about this product?

Like I said it's great for meeting use but I think meet lacks a lot of features that other competitors provide Like noise cancellation and audio setting and a lot more that would be great to be added

What recommendations would you give to someone considering this product?

I recommend Meet because it's smooth and easy to use while making meetings and orientation to others High level of security and no time limits, it's amazing

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Paul L.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Amazing product!

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Ease of use, instant recognition, interoperability with all operating systems and platforms without the need for any real technical or IT resources.

What is your favorite aspect of this product?

Quick, easy, great pricing

What do you dislike most about this product?

I do not think there is anything that I or my colleagues have found ourselves complaining about with Google Meet.

What recommendations would you give to someone considering this product?

If you are not already using this, you need to start. It literally takes a few clicks to be up and running - leaving you wondering why you might have spent so much time, effort and cost on other solutions.

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Performance Enhancing

Cons

  • Less Efficient Service

Stacy-Ann B.

  • Role: Student Academic
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Great functionality

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

In my opinion, Google Meet is better than Zoom and Microsoft Teams. Google Meet works very well on laptops, desktops, and mobile devices. I am able to share content with others without experiencing audio issues or issues when sharing my content or screen. Moreover, meetings do not have a time limit of 30 minutes, which frustrated me when I used Zoom. Google Meet's time limit for meetings is sufficient enough for me to host or attend meetings, and share information with others.

What is your favorite aspect of this product?

I love that Google Meet works well on mobile devices, which has allowed me to attend meetings from anywhere at any time.

What do you dislike most about this product?

I do not like the fact that I need to have a Google account in order to join or host a meeting. Sometimes, it takes a while for me to sign in to my account and access a meeting. I have been late to meetings because of this.

What recommendations would you give to someone considering this product?

Ensure that you have a Google account and ensure that the persons that you are inviting to the meeting also have a Google account, because you can only access Google Meet with a Google account. Nonetheless, Google Meet is a great collaboration tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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