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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

MD. MUKUL S.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

I love google meet. Easy to use and communicate

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

I use skype before but now all my clients prefer to use google meet to talk or discuss anything. I just simply love google meet.

What is your favorite aspect of this product?

I can easily talk to any clients by sending them a google meet link. I don't need to install any software or apps to use it. I can use it from my laptop browser. I like this part.

What do you dislike most about this product?

Right now I don't see any bug or software problem that I can face.

What recommendations would you give to someone considering this product?

I will recommend it to everyone who uses others software they can easily use google meet. I know you will love it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Serena S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Easy to use and implement when using Google Cal

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is another fantastic tool to use if you're a start up or need something to seamlessly integrate with your google calendar. It's not overdone and you don't need to enter any passcodes in to enter the room!

What is your favorite aspect of this product?

It's functionality. It's just easy. Plain and simple!

What do you dislike most about this product?

I don't have any outstanding dislikes. I with the quality was better at times but that could 100% be my internet.

What recommendations would you give to someone considering this product?

I would say give it a shot. If you're looking for a quality, reliable video platform at low to no cost, go for it!

Pros

  • Helps Innovate
  • Enables Productivity
  • Caring
  • Saves Time

Ankit S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Amazing Tool From Google For Video Conferencing

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet is quite amazing as it provides many features which are not available in other products. It provides good connection and video, audio connection even in the low network frequencies. Also, it provides amazing background images.

What is your favorite aspect of this product?

My favorite aspect is that it provides me a dashboard inbuilt with all the tools where I can operate all the features and can use it to maintain the settings throughout the call. Also, it is very easy to use as it have an amazing UI.

What do you dislike most about this product?

Sometimes it just lacks to provide blur background and enhance the rapid growth during the video calls.

What recommendations would you give to someone considering this product?

This is really a mind-blowing product from Google. It can be integrated with any other software very easily.

Pros

  • Unique Features
  • Caring
  • Saves Time
  • Respectful

Cons

  • Less Transparent
  • Inhibits Innovation
  • Less Productive

Most Popular Google Meet Comparisons

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