What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Fair
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Ease of Customization
Google Meet Reviews
Ayrton C.
- Role: Vendor Management
- Industry: Banking
- Involvement: Vendor Management and Renewal
Submitted Sep 2021
Best video chat for mobile and online
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The setting is set up in a few minutes, and you're ready to go, as with other Google goods. We utilize the tool throughout the firm and are quite happy with the connection's ease and stability. The tool is updated on a regular basis, including individualized backdrops that I enjoy. It's something we use on a regular basis, primarily for all of our internal and external calls. Many are in huge groups (up to 50 persons) and in different time zones. The communication is smooth and has a low latency. In comparison to other similar applications, it also boasts excellent audio quality.
What is your favorite aspect of this product?
We use Google Hangouts to conduct virtual meetings from our home office. We hold business discussions amongst teams here in addition to daily meetings. The technology is also used for virtual presentations. I can also simply invite external partners to an appointment, which is very useful when working from home because I don't want to use my personal cell phone. Because I also use Google Calendar, organizing meetings with coworkers is a breeze; I can even check what time slots are open. You can also dial using your cell phone if you are on the go and don't have access to your laptop.
What do you dislike most about this product?
On mobile devices (laptops), browser performance is resource-intensive, consuming a lot of battery power. As a result, mobile use is limited on certain devices. The licensing process has become rather complicated, and some useful extra features are only available in specific product editions. As a result, it's quite complicated. New functions are also added on a regular basis, well tested, and only available in the top product variant. Users are perplexed by this. Due to the product's simplicity, several more specialist functionalities are not available. In a Hangout, for example, only the meeting's creator can submit polls.
What recommendations would you give to someone considering this product?
I find Google Meet to be really reliable, and I've never had a connectivity issue using it. It's also very simple to share the screen, type in the conversation, and invite others to the date. It comes highly recommended from me! Even though the entire team had to go to the head office on short notice, we were able to keep them productive. Because of the strong integration with Google Calendar and GSuite, all staff now use Google Meets instead of Skype and other similar services. It's best to have the same room every day for routine appointments. Presentations, workshops and training courses are all made easier with the screen sharing features
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Andres Felipe R.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
videoconferencing with advanced features
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet is not only a tool for video conferencing, it is part of an ecosystem that integrates the other applications of the Workspace Suite which provides the breadth of functions that allow work from the community of any device connected to the Internet which previously were performed physically in offices, its portfolio allows parallel in the video conference to do tasks such as writing files, share graphics, real-time editing of the same, share ideas on the whiteboard; this makes it different from the others.
What is your favorite aspect of this product?
Within the utility that we give to the product in our company we have the trainings or formations in the different adjustments that are made within the company and more specifically in the current business unit, sometimes when inviting foreign personnel is of great help the closed caption function which is perceived to execute its function very well and allows the members to achieve the understanding of the message provided by the guests at the conference.
What do you dislike most about this product?
It would be very appropriate to be able to hide or adjust the size of the shared screen or in some cases when the conference has many participants to reduce a little the size of the space for the chat, it is perceived an inadequate and uncomfortable distribution to the visualization.
What recommendations would you give to someone considering this product?
Google Meet is an impressive tool that provides a lot of useful communication in the current era, it provides the facility to create conferences and distribute the connection link by its integration with Google Calendar which delivers notifications to the recipients who in turn access directly through the link shown, this is versatility and is what is currently sought, a reliable, efficient and versatile tool.
Pros
- Enables Productivity
- Client Friendly Policies
- Acts with Integrity
- Helps Innovate
Hemal T.
- Role: Vendor Management
- Industry: Finance
- Involvement: Initial Implementation
Submitted Sep 2021
nice and affordable
Likeliness to Recommend
What differentiates Google Meet from other similar products?
easy to use
What is your favorite aspect of this product?
unlimited time
What do you dislike most about this product?
not able to record classes
What recommendations would you give to someone considering this product?
class recording
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features