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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Mukudzeishe D.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Great features, easy of use economic on the price.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The high-security features. Screen sharing tools and the ability to record and also manage participants.

What is your favorite aspect of this product?

The favourite aspect is that of using a creative background and also the availability of using a Google Meet app for connection convenience.

What do you dislike most about this product?

Lack of multiple screen sharing at one go.

What recommendations would you give to someone considering this product?

For a video meeting convenience and keeping the students engaged online with their teachers, opt for Google Meet.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohit K.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

The best video conferencing tool

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

In our organization, Google Hangouts Meet is employed for presentation and also for a lecture. Everyone can connect at a time from anywhere, no got to seat at an equivalent place which is that the biggest problem is solved by Google Hangout Meet. We can send the invitation by that each one the people can notify and join.

What is your favorite aspect of this product?

All the participants up to the 100 can connect at a time. Anyone can share the screen and explain their thoughts or deliver the information. Admin has access to remove or mute any of the participants.

What do you dislike most about this product?

There is functionality of accessing the screen of participant is not there in a meet which is there in similar type of product. Maximum participants can join is 100, which needs to be some more because organization may have more number of participants. Sometime the video quality is not good we need to rejoin to get that better.

What recommendations would you give to someone considering this product?

I will strongly recommend a Google Hangout Meet if you want to connect all the members online. The user interface of Google Hangout Meet is very simple anyone can join with few clicks. We can create future meetings and invite people to notify them about a meeting. Also, I like the integration with Google Calender which is quite helpful to attend the meeting on a time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Robinson Andres T.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Successful, fluent, and high-quality communication

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It is easy to use and install, provides high-quality audio and video, offers real-time captioning, the number of participants in a conference, and maintains secure connections.

What is your favorite aspect of this product?

Google Meet is a very efficient application that is easy to integrate and use. It also provides an amazing user experience. I enjoy how easy it is to join a video call or conference from the chat, as well as how simple it is to collaborate on documents. Google Meet provides an ideal environment for exchanging ideas and discussing specific topics; its high-quality audio and video standards ensure smooth and effective communication, and it also allows you to schedule any type of event directly from the calendar.

What do you dislike most about this product?

I would like, and I think it would be quite useful, to be able to share the screen without losing eye contact with the participants; this is an aspect that should be improved, since sharing the screen prevents seeing the other participants; on the other hand, Zoom offers a floating window that allows you to see the reactions of the audience while sharing the screen; I think google should take this option into account.

What recommendations would you give to someone considering this product?

Google Meet is a wonderful tool to communicate with your company's team in an effective and quality way; easy to use, it is worth using.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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