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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Steve V.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy to use, free, already integrated with my gmai

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It's already integrate with my gmails :)

What is your favorite aspect of this product?

Quick, user friendly

What do you dislike most about this product?

Maybe, it lacks customizations

What recommendations would you give to someone considering this product?

add customs, like zoom, background

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful

Sandro Roberto L.

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Meet makes any virtual meeting easy and productive

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Ease of creating virtual meetings. Anyone who has never had contact with the tool in a few seconds can create their own meeting room.

What is your favorite aspect of this product?

The possibility to use on multiple platforms. On his cell phone he is already inside Gmail. Something really fantastic and very well articulated. In addition to being able to access Gmail in search of some document to insert in the meeting, there is no need to download another application, which doesn't take up the device's memory and slows it down.

What do you dislike most about this product?

Lack of connection stabilization when some user has a bad connection. You should think of a way not to freeze the meeting or disconnect the participants. When you get in, much of the meeting has already been lost

What recommendations would you give to someone considering this product?

It is one of the best tools on the market. Very practical, easy to use. I recommend that you use it and you will see how much it will become necessary, especially now in this time of pandemic

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

keila s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Video conferencias de Manera inmediata

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Debido a que es desarrollada por Google, se puede contar con que recibirá actualizaciones y mejoras constantemente y así mejora la experiencia al utilizar la aplicación.

What is your favorite aspect of this product?

Me encanta esta aplicación ya que ofrece una alta calidad de audio y video durante un tiempo limitado y garantiza transmisiones seguras gracias a que se encuentran encriptadas.

What do you dislike most about this product?

Bajo mi juicio, esta aplicación es sumamente útil y valiosa en la actualidad, el único detalle es que posee pocos controles para regular la participación de cada usuario, así como también el audio.

What recommendations would you give to someone considering this product?

Asimismo, para usar este software solo necesitas un correo electrónico para acceder de fácil utilidad y te brinda herramientas como Docs y Google Sites, Crece y avanza con Google Meet.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service

Most Popular Google Meet Comparisons

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