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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Anshika C.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Great software for online business meetings

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is a superb application, easy and practical to use. In my organization, we use this application for video calls and videoconferencing because it allows you to incorporate up to 250 people within the same room. We also use it to share the screen and record the meetings. Google Hangouts Meet is employed throughout the organization. In presentations, Google Hangouts Meet presents an exquisite image and audio quality, allows users to vary and mute the sound, activate and off the webcam, this has helped to enhance the business of our organization because it allows us to take care of integration between teams and hold meetings

What is your favorite aspect of this product?

It is easy to use. Its interface is straightforward and straightforward to know . It provides real-time subtitles. Allows sessions to be saved. The audio and video quality is impeccable. It integrates alright with Google calendar making it easy to schedule events and meetings. Screen sharing is straightforward .

What do you dislike most about this product?

Requires G-suite account to start out a video conference. It doesn't have the choice to ask to talk . Drag and drop for straightforward file and document sharing

What recommendations would you give to someone considering this product?

Google Hangouts Meet is right for maintaining communication between team members or leaders and customers, for conducting remote training processes, as a way to collaborate with files and documents, to make meeting rooms, to present new products or marketing strategies. All this is often possible because of the fine quality of audio and video it provides, the convenience of use, stability, fluidity and functionality that creates every experience enjoyable and may be employed by anyone.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Amir M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Join audio /video call easily in a quick

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

The ability to process data at a very faster rate. The really good user support

What is your favorite aspect of this product?

The interface is very friendly. The emojis are very unique and useful

What do you dislike most about this product?

The giphy sharing in chat should be made more versatile

What recommendations would you give to someone considering this product?

Please use it on Android for better results

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Inspires Innovation
  • Acts with Integrity

Ignitius D.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Multi-functions and easy to use video conferencing

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The meeting management tools, documents sharing facilities, meeting scheduling and muting and removing errant participants

What is your favorite aspect of this product?

The ease with which it is interoperability. Migration from PC to mobiles with easy maintain the quality of the meeting.

What do you dislike most about this product?

The aspect of only allowing one individual screen share at a time

What recommendations would you give to someone considering this product?

Google Meet is a secure platform with multiple tools to enhance real-time video interface. ideal for corporates and educational establishments

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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