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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

FARHAAN S.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

GOOGLE MEET FOR Video Conferencing

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Support team is Knowledgeable and friendly, they will Solve every Querry. User interface is quite appealing. Highly Quality Audio and Video.

What is your favorite aspect of this product?

Web Conferencing and Meeting. Screen sharing. Increase productivity within the team.

What do you dislike most about this product?

Highly quality internet Connection is Required otherwise it may Lag

What recommendations would you give to someone considering this product?

one Can definitely Go for Google Meet

Pros

  • Enables Productivity
  • Effective Service
  • Includes Product Enhancements
  • Helps Innovate

Alejandro C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Great part of a complete workplace suite by Google

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

I've been using Google Meet for my own business for some time and I'm impressed with the features it offers. I doubt there's something better or more solid for SMB and mid-sized companies if you consider Google's Workspace offering. To be honest, it doesn't look as good as MS Teams does, but it is equally stable when hosting regular meetings and training. I would say it's a good offering overall and the price helps!

What is your favorite aspect of this product?

How easy it is to setup a meeting and fire it up from one single screen: my gmail. That's it. It saves me so much time!

What do you dislike most about this product?

Not as good with higher resolutions as some of their competitors.

What recommendations would you give to someone considering this product?

It's a robust and solid solution that's making its way as one of the top 5 contenders I would say so if you're looking for enterprise-grade, this is good enough. I'd recommend evaluating how comfortable your user base is with google products vs Microsoft ones, or even zoom before going all-in with meets.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Effective Service

Willian M.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

"Effective and quality communication".

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Meet allows you to maintain uninterrupted, efficient, and high-quality communication. It is also extremely easy to use and run. Google Meet represents the convenience, simplicity, and efficiency needed to have conversations in a variety of circumstances and locations.

What is your favorite aspect of this product?

Its interface is easy to use, allowing anyone to use it, the audio and video quality in each connection is good, as well as the security standards in chats and video connections. It encourages teamwork and facilitates screen sharing.

What do you dislike most about this product?

We have not had any problems using this tool, so it would be dishonest of me to comment unfavorably, but I do wish Google would add the remote access option to this tool; it would be beneficial.

What recommendations would you give to someone considering this product?

It is an excellent product that includes everything necessary and important to maintain secure, smooth, and high-quality communications from anywhere. It also provides a clean workplace and a professional look and feel.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Meet Comparisons

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