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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Quentin P.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

It's Google. What's not to dislike? Meet works.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

There are plenty of solutions out there when it comes to online or virtual meetups, but if you have a Google account, I don't think there is anything easier to connect with than Google Meet.

What is your favorite aspect of this product?

It takes two clicks to start an instant live online meeting. So it's the sheer speed of getting connected that makes this so simple to use.

What do you dislike most about this product?

The controls could be slightly more intuitive when you first use it, but once you know where, for example, the whiteboard is, then you never forget it.

What recommendations would you give to someone considering this product?

There are loads of online meeting apps, but if you have a Google account (Gmail), then you should give Meet a try. There's no cost for the basic version and if you regularly need to talk with people far far away, I think you'll like it a lot.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

PRASHANT K.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Always works

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet works well for us when we need to have a quick audio/video chat with screen sharing. Easy to set up and join using G Suite accounts.

What is your favorite aspect of this product?

We use G-Suite for our business and it is so easy to use Google Meet because of the integration with Google Calendar and our business G-Mail account we can quickly and easily start a meeting.

What do you dislike most about this product?

I would say that the cost of G-Suite which includes Google Meet is a little bit high at $6 per account, per month, but I suppose when comparing it with other e-mail applications that the cost is reasonable.

What recommendations would you give to someone considering this product?

Overall the application has been very stable and the integrations are amazing if you are a G-Suite user.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Joshua K.

  • Role: Human Resources
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Best For Web Conferencing and Collaboration

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet offers not only the best web conferencing features but also makes collaboration at work place easy. It makes it to share videos and communicate with workmates and clients

What is your favorite aspect of this product?

I like that Google Meet is an affordable business web conferencing solution The software offers many features that makes both conferencing and collaboration easy The software integrates seamlessly with other Google products.

What do you dislike most about this product?

No bad experiences with Google Meet. It meets our needs and it is straightforward.

What recommendations would you give to someone considering this product?

Google Meet is the best you can get for all your web conferencing needs. It is even better if you have other Google products in place because o the ease of integration and better user experience.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Most Popular Google Meet Comparisons

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