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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Bapti N.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

One of the Best Video Conferencing Tool.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google meet provides one of the best video conferencing experience. Again it has free service with less limitations than any other similar service which helps beginners to use it to understand about the real product. This tool is highly secured and handy. It's so easy to host a meeting on Meet.

What is your favorite aspect of this product?

I like the video quality. I love the screen sharing, tool sharing features and its performances. It's fast, easy to operate and after all it's cheaper than other similar tools.

What do you dislike most about this product?

I haven't found the recording option either. Maybe they should add it. Again it doesn't have private chat option. The interface should be more punchy and some other features to sharing and organizing the audience should be added.

What recommendations would you give to someone considering this product?

As a google product, meet provides best quality. So anyone should give a try who are considering frequent business meeting. Again students can use it for online classes. It can be integrated with google classroom.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Commodity Features

Harima A.

  • Role: Human Resources
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Easy to use

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

I like how it integrated into Google suite. Scheduling meetings and sending invites is a seamless process.

What is your favorite aspect of this product?

There is no time limit or a cap on number of participants.

What do you dislike most about this product?

The camera doesn't always turn off when I click on turn off video. It turns back on on its own after a few seconds.

What recommendations would you give to someone considering this product?

I'm not sure if this camera glitch (camera turns on after a few moments when I just turned it off) is just me or other people have faced it too. But you could take this into consideration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

MIGUEL ANGEL M.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Good option to get company conferences and easy

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

the easy to use and invite news person to join in the meet

What is your favorite aspect of this product?

backup from google

What do you dislike most about this product?

need more integration with 3 parties to show in the meet conference presentations

What recommendations would you give to someone considering this product?

try is very good and easy to use

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Most Popular Google Meet Comparisons

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