What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Meet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Meet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Fair
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Ease of Customization
Google Meet Reviews
Maliha S.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Jul 2021
Great product, very easy to use
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Its easier to use, not that heavy on devices
What is your favorite aspect of this product?
Easy UI, INTEGRATION INTO THE CALENDERS, invite ease
What do you dislike most about this product?
File sharing is sometimes sloppy
What recommendations would you give to someone considering this product?
Try it, its great
Pros
- Reliable
- Enables Productivity
- Unique Features
- Performance Enhancing
Francis G.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
An Affordable Web Conferencing Solution
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Unlike with most other products in the same category, Google Meet makes it easy to start a meeting and share videos with workmates and clients. It is also very secure and easily integrates with other Google tools.
What is your favorite aspect of this product?
With Google Meet there is a lot to enjoy. First, the tool is effortless to use thanks to the user interface Google Meet is very capable and there are tons of features that makes web conferencing as well as collaboration easy The software is cost effective.
What do you dislike most about this product?
Google Meet has been great and not failed even a single instance. I have no complaints.
What recommendations would you give to someone considering this product?
If you are considering Google Meet, it is the best choice for business more so if your have other Google products already in use. The software is affordable and offers some of the best features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Erick C.
- Role: Sales Marketing
- Industry: Communications
- Involvement: End User of Application
Submitted Jul 2021
Being simples is its best and worst part
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Sincerely, there's nothing too special in Google Meet as a product. It's a good enough audio and video conferencing tool, but, in my point of view, what makes it so popular is being well integrated to GMail Google Calendar and other Google products.
What is your favorite aspect of this product?
It's simple. It takes nothing more than one or two click to create a room in a Calendar event or to create a quick call which takes only a browser to participate.
What do you dislike most about this product?
I appreciate the simplicity about Google Meet, but there was sometimes when I wished it had more features like Zoom. Although, I'd rather its plainness than the complexity of Zoom, if I had to choose one.
What recommendations would you give to someone considering this product?
Google Meet works best for those who use Google Workplace suite.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Commodity Features