Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Maliha S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Great product, very easy to use

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

Its easier to use, not that heavy on devices

What is your favorite aspect of this product?

Easy UI, INTEGRATION INTO THE CALENDERS, invite ease

What do you dislike most about this product?

File sharing is sometimes sloppy

What recommendations would you give to someone considering this product?

Try it, its great

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Performance Enhancing

Francis G.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

An Affordable Web Conferencing Solution

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Unlike with most other products in the same category, Google Meet makes it easy to start a meeting and share videos with workmates and clients. It is also very secure and easily integrates with other Google tools.

What is your favorite aspect of this product?

With Google Meet there is a lot to enjoy. First, the tool is effortless to use thanks to the user interface Google Meet is very capable and there are tons of features that makes web conferencing as well as collaboration easy The software is cost effective.

What do you dislike most about this product?

Google Meet has been great and not failed even a single instance. I have no complaints.

What recommendations would you give to someone considering this product?

If you are considering Google Meet, it is the best choice for business more so if your have other Google products already in use. The software is affordable and offers some of the best features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Erick C.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Being simples is its best and worst part

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Sincerely, there's nothing too special in Google Meet as a product. It's a good enough audio and video conferencing tool, but, in my point of view, what makes it so popular is being well integrated to GMail Google Calendar and other Google products.

What is your favorite aspect of this product?

It's simple. It takes nothing more than one or two click to create a room in a Calendar event or to create a quick call which takes only a browser to participate.

What do you dislike most about this product?

I appreciate the simplicity about Google Meet, but there was sometimes when I wished it had more features like Zoom. Although, I'd rather its plainness than the complexity of Zoom, if I had to choose one.

What recommendations would you give to someone considering this product?

Google Meet works best for those who use Google Workplace suite.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Commodity Features

Most Popular Google Meet Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019