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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Tiruthopu I.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Easy to use product for meetings and sharingscreen

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

In our organization we deal with different clients or customers or projects . Every client has its own requirement . For one of the project client insisted us to use google meet for presenting , video calling , audio calling and most importantly for presenting to client

What is your favorite aspect of this product?

- Its ability to add desired participants - Its ease in share meeting details with desired once - Ability to conduct activities like polls, QandA etc - Quality of audio and video calling - Ability to share screen

What do you dislike most about this product?

- First and foremost we need a gmail account - We have to buy G-Suite - Can be vulnerable to firewall restrictions by your company. Usually many companies block this tools

What recommendations would you give to someone considering this product?

Anyone can use google business services to make their job as easy as possible . Especially google services they are affordable and can be used from anywhere to anything

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Queence Z.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Very easy and handy communication tool

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It offers more realistic video conferencing layouts whereby it allows for participants to be on the same layout along with the content being presented.

What is your favorite aspect of this product?

It features a Q&A channel whereby I mostly use with my team whenever someone has a question he or she can be able to ask using a channel without disturbing the conversation. The handraising feature brings some reality and order into the meetings. It allows me to track more video meeting activity in my organisation using the extension called Google Meet report.

What do you dislike most about this product?

It allows a small number of participants in a meeting compared to other products in its category.

What recommendations would you give to someone considering this product?

It is a reliable communication tool which works perfectly for a small group of participants.

Pros

  • Helps Innovate
  • Trustworthy
  • Client Friendly Policies
  • Altruistic

Rebekah L.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Reliable and easy to use!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Simple, fast and easy to use! The quality of the calls is and has been reliable and works for our entire team!

What is your favorite aspect of this product?

Being able to connect with our customers in real-time is extremely important and Google Meets meets all our expectations!

What do you dislike most about this product?

Nothing to dislike at this time!

What recommendations would you give to someone considering this product?

If you need a reliable way to connect with your guests in real-time then this is a must-have!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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