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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Shubham S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Great Platform for E-meet

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google meet UI is awesome, it's very easy to use. JamBoard feature is awesome. Can chat with friends, students via the in-call messages option. Google meet sync option with Google Calendar is very good.

What is your favorite aspect of this product?

Easy to create instant meet, and share joining links with the participants. Camera, Audio ON/OFF feature is available. The host of the meet has the privilege to add/remove any participants. The screen can be easily shared and Google JamBoard can be used to explain the topics.

What do you dislike most about this product?

In the Basic version, only 100 participants can join. Sometimes it requires high Internet speed to operate.

What recommendations would you give to someone considering this product?

Overall it's a great product for online e-meet, especially for teachers and students in this pandemic. Easy to use and operate. Various features like Google Jamboard etc make it an awesome platform for e-meet.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Sergey G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Light and advanced communication

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

We are constantly communicating since we have been using Google Meet; we decided through an internal meeting that this software can discuss, hold meetings, and generally share via remote. We have done meetings of about one or two hours, and it has not cut off the call; it is efficient.

What is your favorite aspect of this product?

It is a very light software that supports any device; I mainly have it on my cell phone, which has been excellent. I communicate with my workgroup from this application to solve any problem. The chat is fast and very simple to use. I can save the chat history, see who can initiate the conversation and the high quality.

What do you dislike most about this product?

We really believe that the UI can be improved, because when we have ten people in a chat, it's really hard to tell who is who.

What recommendations would you give to someone considering this product?

I suggest it for all those interested in implementing an internal communication system with their employees; it is good, it works quickly, and it is very decisive to address critical issues. Google Meet delivers.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Effective Service

Manoj K.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Lightest and perfect product in today's world

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

- We come across different clients from different countries most of the clients are convenient in using Google meet. Because, percentage of google product users are high. It showers many features and all of them are lighter to use. - With single sign on , we can access all google products

What is your favorite aspect of this product?

- We can use mobile and desktop - Supports free version as well as enterprise - User experience is high - Audio and video Quality it offers - Sharing screen is a added advantage

What do you dislike most about this product?

Nothing as such at the moment

What recommendations would you give to someone considering this product?

If you want to use in a start up , or mid level or small level company you can use this product. Its very easy to use and can be proved productive at personal and work environments

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Saves Time

Most Popular Google Meet Comparisons

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