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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Kyle K.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Fast, efficient and reliable!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The quality of the program and its ability to include team members with ease makes this product superior to its competitors.

What is your favorite aspect of this product?

File and screen sharing.

What do you dislike most about this product?

I have no complaints about this program.

What recommendations would you give to someone considering this product?

If you are looking for a fantastic program that allows you to connect and share information and hold meetings in the best, most efficient way, this is your go-to product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alfredo Jose V.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

the best professional communication tool

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Making a comparison between Google Meet and other products I can say that with this tool I can access all Google Workspace applications as it integrates in a great way, this is very useful for business and student environments which in my particular case has been very useful.

What is your favorite aspect of this product?

I personally highlight the close caption function in the meetings since the participants do not lose details of what was discussed, and the event can be recorded and saved in Google Drive for later viewing by other participants.

What do you dislike most about this product?

Since we started using the tool I have had no negative points from it, perhaps the number of participants is limited to the type of license purchased.

What recommendations would you give to someone considering this product?

In my daily work, training and multiple interactions with clients and co-workers are necessary. This tool facilitates communication and teamwork since it offers easy-to-use tools that, when used correctly, provide efficiency and quality in our work.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Amin L.

  • Role: C-Level
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Virtual Team Meeting made easy

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Its so easy - just click on start meeting and you get started - no software to download, no java runtime. Its super light

What is your favorite aspect of this product?

I love the presenter option so that, anyone from team can present Secondly, even in free version 10 people can join the meeting

What do you dislike most about this product?

It has no other features like whiteboard

What recommendations would you give to someone considering this product?

Video conferencing at its best

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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