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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Yash l.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Ease of usage for Remote Working Team

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

The UI of Google Meets is simple and attractive that makes the software out from the other softwares available in the Market. Also, it opens through Gmail directly and does not require any third-party application.

What is your favorite aspect of this product?

Google Meet have a best capability support for Audio & Video while having an Online Conference. Very easy to start and launch an instant meeting. User-friendly setup.

What do you dislike most about this product?

It can improve call quality over a slow internet connection.

What recommendations would you give to someone considering this product?

As per my point of view, it is one of the easiest and most practical programs I know of for video calls, presentations and virtual classes. And i would like to recommend this software to others, as it is easy to schedule the meeting inspite of time and location.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Adnan D.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Simple to use, but very useful.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Very simple to use tool.

What is your favorite aspect of this product?

It's simple but high quality features, and also that there is free option for all users.

What do you dislike most about this product?

Nothing, every feature I personally use from this product is really high quality.

What recommendations would you give to someone considering this product?

If you need VoIP or Group meeting this is great product for that.

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Saves Time

Cons

  • Commodity Features

Magaly S.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Excellent software that facilitates communication.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Its good performance, excellent audio and video quality, secure transmissions, real-time captioning, ease of use, ease of scheduling events through the Google calendar and support for a large number of participants for a meeting.

What is your favorite aspect of this product?

- Its screen sharing and content display options. - Its interface is simple and very easy to use. - It allows a fluid, effective and very good quality communication. - Allows synchronization with Google Drive. - It is excellent for scheduling meetings with the work group and clients.

What do you dislike most about this product?

The only thing I dislike the most about google meet is that when a meeting is over all the shared information is lost and there is no way to recover it.

What recommendations would you give to someone considering this product?

Google meet is a professional platform that improves business communications, makes videoconferencing and remote meetings a very pleasant, quality and secure experience, in these times when teleworking is one of the business scenarios, it will become an extremely useful and valuable tool for your company, so it is very important that you use it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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